Refund policy

Return & Exchange Policy

You have 7 days from the date of delivery to request a return or exchange if:

  • The product is damaged, defective, leaked, or incomplete.

  • The product received does not match your order.

Products must be unused and in their original packaging with seals and labels intact.

For food safety reasons, opened or used products cannot be returned or exchanged unless they are damaged, defective, or incorrect.

To request a return or exchange, please contact our Customer Support team with your order details and product pictures.

Thank you for choosing Royal Foods!